Housing Information Progress – Recommendation 9

Provide guidance for frontline Local Authority staff

Local Authorities should consider providing additional guidance to their frontline staff on the principles of the Covenant and the council’s policy on housing support for veterans.

2019 SVC evaluation of status:

Not implemented

2019 update provided by the Scottish Government:

Not primarily for Scottish Government. The former Veterans Minister wrote to all Local Authorities in September 2017 to thank them for their support and highlight the ‘Guide for Local Authorities’ which sets out best practice on delivering the Armed Forces Covenant within Local Authorities.

2020 SVC evaluation of status:

Implemented, but work should continue

2020 update provided by the Scottish Government:

During 2020 the Scottish Government, in partnership with local authorities, MOD and veterans organisations, promoted and distributed Armed Forces and veterans awareness training to all local authorities in Scotland via the network of Armed Forces Champions. The e-learning is a simple, user-friendly resource which aims to raise awareness and understanding of the Armed Forces Covenant, how it is implemented in the community and how the principles should be applied at a local level. The training package also provides sources of further information and support for the Armed Forces and veterans community.


Back to full Progress Report

Read full Housing Information Report