Housing Information Progress – Recommendation 8

Improve Local Authority website housing information

All Scottish Local Authorities should consider offering housing information for Service Leavers, veterans and their families on their websites with direct links from Housing home pages to improve accessibility.

2019 SVC evaluation of status:

Partially implemented

2019 update provided by the Scottish Government:

The Social housing allocations in Scotland- a practice guide (February 2019) reinforces the need to have clear information and housing options advice services in place for all applicants, including veterans. However, the design of a Local Authority website is a matter for each individual Local Authority.

2020 SVC evaluation of status:

Partially implemented

2020 update provided by the Scottish Government:

The publication “Social housing allocations in Scotland: practice guide” (February 2019) reinforces the need to have clear information and housing options advice services in place for all applicants, including veterans. However, the design of a Local Authority website is a matter for each individual Local Authority.

2021 SVC evaluation of status:

Partially implemented

2021 update provided by the Scottish Government:

Exploring the set-up of a Scottish veterans trauma network has been set as a priority for the Joint group in 2021-22. This will involve learning from NHS England’s Veterans Trauma Network, and collaborating with the Scottish Veterans Care Network and the Scottish Trauma Network on what exists within the current Scottish landscape, what additional support is required, and the best approach for each individual Local Authority.


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